Some of our aerospace and automotive customers insist we offer a RTV (Return To Vendor) repair programme to reduce the overall cost of ownership of laser equipment. It saves time, money and valuable materials, and is well worth doing. The reworked mirrors are as good as new so there is no loss of quality or productivity. It can also contribute to ISO 14001 Environmental Management Here’s a great case study…
One of our customers, a European automotive manufacturer, sent us a collection of used mirrors from their production line that had accumulated minor burns and scratches, and had been swapped out. They were large, complex water cooled beam delivery mirrors which we repolished and recoated to a condition that was as good as new. The mirrors were repaired and returned in under 3 weeks.
The customer was delighted and told us the mirrors were working perfectly, and had saved them $15,000 on the cost of new mirrors!. They have since had them reworked three more times.
Here’s an example of another customer’s mirrors that we reworked to a ‘good as new’ condition. These were from a gas sensing cell made by a company who stopped supporting their equipment. You can find out more on our website.